The management of all hosting-related factors is done via a software tool called ‘Control Panel’. There are different types that offer more or less features, but generally speaking, they all permit you to administrate site files, to set up e-mail addresses and databases, to view account usage stats or the amount of traffic your visitors have generated. You'll be able to execute these actions using buttons and menus, and you'll feel like you’re managing your own computer system. The billing part is typically addressed via a different system, which can include domain registrations too - if the company offers this kind of services. In some cases, trouble tickets may be opened usingthe same system, while in others, this can be executed via a different support interface, so you might end up using three user interfaces with a single Internet hosting account.